This privacy notice discloses the privacy practices for Treehouse Co-Living, our website; treehouse.community, and our mobile application. This privacy notice applies solely
to information collected by this website or our mobile application, except where stated otherwise. It is effective as of November 27, 2018. It will notify you of the following:.
- What information we collect;
- With whom it is shared;
- How can it be corrected;
- How is it secured;
- How policy changes will be communicated;
- How we respond to Do Not Track signals;
- how to address concerns over misuse of personal data.
Information Collection, Use and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We may share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.
We use credit card processing companies to bill users for rent and other services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We may partner with another party to provide specific services, e.g., additional cleaning. When a user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time we may collect information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our residents and users of the site.
Notification of Changes
How We Respond to “Do Not Track” Signals
Some web browsers have “Do Not Track” or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. We use Google Analytics, which at present does not respond to “Do Not Track” signals and consequently, our website will continue to collect information about you even if your browser’s “Do Not Track” feature is activated.